Akti Imperial Deluxe Resort & Spa

Bad bits (see 1st photo) you dont need a nightlight the gap on the bottom of the door allows enough light in. The doors dont shut by themselves, so pull the door too. You will come back to you door being left open. Happened to us twice after staff have been in. Be prepared to to wait for the lifts. If your on floor 7 like we were dont bother to use the left lift of the 2 lift set button 7 doesnt work. The best place 2 go for a drink in an afternoon is the balconey. Fantastic seats, views and good staff. On a night it goes a bit pants as the tables are not numbered and the staff dont have areas to cover. So are found trying to remember whos order is whos and follow each other around. Food is good and staff in resturants (tried italian and greece) are helpful and efficient. We had powercuts worst one was about 15 mins long. Think stairs should have illuminus paint on rails and more emergency lights. Had full sea view it was worth it. Beach loungers are good and staff polite and helpful.

Don't let all the negative reviews put you off going here. Yes it's just newly reopened after a refurb and some things are still getting finished i.e. signs going up on each level for room numbers and signposts for restaurants etc. but it's not as bad as some people are saying. I stayed here on an ultra all inclusive deal through Jet2 and it was great. There was a mini bar in the room which was stocked daily with wine, beer, juices and water. The safety deposit box was free and the wifi was free. The rooms are very clean and modern. The rooms are cleaned every day. The also have an electronic panel outside which you can set to do bot disturb and shows when you are in the room. The spirits served in the bars are premium and not local. At lunch and dinner waiters serve you water, wine and beer. The food was one of the best all inclusives I've ate at. There was great variety and several bars and restaurants you can eat at (some require booking). The pool area is kept clean and there are loads of loungers. The loungers at poolside are made of wood and could potentially pose a finger jamming danger. They're also not too comfortable to lie on in certain positions. Most people had purchased inflatable li-los to put on top. The loungers on the beach are more comfortable. The beach is accessed through a passageway direct from the hotel poolside under the busy main road. The beach is gorgeous but I'd advise you to buy beach shoes or sandals that can be buckled and worn in water as the entrance to the sea is very pebbly and uncomfortable on the soles of your feet. Once in the water the pebbles dissapear and it becomes sand and is very shallow for some distance. The entertainment at the hotel is mostly done by the in-house team and they do their best. The hotel is in a good location for a walk along to other bars and retaurants and behind the hotel a 20-30 minute walk uphill there are some acropolis ruins. We also walked to Rhodes town which is about 6k maybe 50-60mins walk along the sea front road which is a beautiful scenic route with a couple of beautiful little chapels to go in and see. The one thing that most people have complained about is the elevators. They are possibly not programmed correctly or people are just too impatient and are pressing the up and down call buttons. This then leads to when you're in the lift it stops at most floors and then ends up full to capacity. There are 5 elevators in total for all floors. The stairs before our arrival were for staff only I believe, however the signs have been taken off the door and guests have been using them. I think initially the stairs were closed off apart from emergencies in order that the cleaning staff were behind closed doors with their equipment and own set of elevators. I would return here again and recommend for someone looking for a relaxed hotel for couples and families. There's a kids club and lots of activities laid on during the day by the animation team i.e. beach and water volleyball, aqua-aerobics, darts, archery and other fun tournaments. There were quite a few power cuts while we were there too, but this was not only the hotel it was a whole street so unsure if it's a common occurance. Luckily we were never in the elevators at the time, but some folks were. The staff are very friendly, polite and helpful.

I was so looking forward to this well earned and saved up for holiday. We decided to push the boat out and go 5 star. Sadly this hotel is no where near 5 star. I’d say 3-4 stars. Such a disappointment when we could have booked one of the neighbouring 5 star hotels. The negatives; ROOMS - were small with drawers and safe very low down down. The shower issues are well documented on trip adviser and our experience was no different. Flooding and had to use towels to mop up. Our TV didn’t work and it took 4 days to replace. The rooms aren’t cleaned daily. You only get fresh towels if you put them on the floor that said you use them to mop floor so that’s not an issue. Beds never changed in the week we stayed there. But beds are really comfortable. Otherwise the room is nice. FOOD - getting better every day. Poor labelling meaning everyone leaves lids off so food gets cold. Breakfast was good. Plenty variety and fresh food. Lunch by far is best in Jolly’s by the pool. Great pizza and pasta choices. But remaining restaurants pretty average. Dinner a disappointment. The brochure advertised 4 fine dining a la cartes. What a joke. They were just awful. Seriously they are. The Italian restaurant is a disgrace. All food prepared in advance. In all the restaurants you get a 10 course starter then a main and dessert. Why? To get that much food out to so many, no wonder it’s all prep’d. The food therefore was cold and just awful. We tried the Chinese restaurant to see if better. It was marginally. Gave up and didn’t try the others. We decided to eat out a few nights instead. Neighbouring restaurants especially Yami Sumi Korean BBQ were excellent. RECEPTION - very rude and unhelpful. Needed to show proof of booking on arrival with First Choice and had an issue with the 2 late checkouts we’d paid for. Complained about tv for 4 days. LIFTS - oh dear. Be prepared to wait. It’s a pity the stairs aren’t better sign posted as they are easier to use. The stairs are the emergency exit ones. Try them. It’s much quicker. The positives: POOL - the area is lovely. Plenty beds, great entertainment team. Lots of drinks available in bars. Lovely beach area too. SERVICE - outside of reception the service is really good and the staff are trying really hard to give you a good service. Bar service is good but you do need to ask for branded drinks. Overall I wouldn’t let the disappointments ruin my holiday but seriously this is never a 5 star Deluxe anything. I feel so cheated in booking this hotel. I wanted 5 star and would have gladly gone elsewhere if the real truth was known.

Myself and my boyfriend spent a week here 9th-16th June. It was our first holiday as a couple and both were excited. Apart from night flights when we first arrived at the hotel we were impressed. The reception area was big very modern and clean and gave a good first impression. The only negative when we checked in was we had to pay 28€ upfront, because it was 3am the man behind reception had no change. we had just got off a plane and likewise had no change therefore we had to give 30 to get 2 back the next day (not a huge problem more an inconvenience) Our hotel room had a sea view so we were very happy, the other side of the hotel doest get a view of the sea from their balcony so we felt lucky. the hotel rooms were again very modern and clean. I am big on cleanliness and I couldnt fault this hotel. We had two single beds which were pushed together, but some have double beds. There is plenty of storage with the wardrobes, they do not provide an iron which is a negative. There is a safe which is easy to use and we had no problems with. The bathroom was very nice to look at, however not the most practical. We had a walk in shower which was very good, however water would flood the bathroom after a shower, as the shower head is in the middle of the shower and there is no door to slide across therefore the water mainly does drain through the drain on the floor, but a lot still goes across into the remainder of the bathroom, we used to place towels down which did the trick. We stayed around the main pool everyday which was very clean and plenty of sunbeams around. We used to put our towels down around 9am then go for the breakfast, and majority of sunbeds were available at that time. Jolly's poolside bar was good for drinks, they also do amazing pizzas and other selection of food throughout the day. The main restaurant did good selections of food breakfast, lunch and dinner. The only issue which we see from previous reviews is they do not label all the food. this was improving as the week went on, however sometimes it was labelled just 'fish' but did not state which type of fish. We felt like the food was good quality but not worthy of 5 star and that was why we mainly felt the hotel is 4 star overall, but with a lot of potential. The entertainment team play activities throughout the day, they are all very friendly and also provide some of the evening entertainment. Overall it is a fantastic hotel which has only recently opened. There are still some issues that need resolving, also the lifts do take a long time and seem to be down for maintenance regularly. The location is wonderful, short transfers 15/20 minutes to airport, and on the beachfront. I cannot complain about cleanliness it was 5 star for both of us. We definitely recommend this hotel as we had a lovely time and sad to be home!

Me and my Girlfriend stayed here from the 2nd June till 14th June, as a whole our hotel experience was very good, it was very modern, clean and the food was excellent! The only real faults we encountered was that there wasn’t an iron in the whole hotel which you wouldn’t expect from a 5* hotel, there was faults with the lifts on a regular basis and in my opinion there wasn’t enough lifts for the size of the hotel, 700 rooms and just 5 small lifts, and lastly the pool sun loungers were very uncomfortable and kept breaking(in all fairness to the hotel the broken beds were replaced the next day!). During our stay we visited the A la carte restaurants(Greek and Asian) it was a nice experience as a more formal dinner, but personally for me the amount of food was way to much and as it was pre ordered you felt obliged to eat it all but for most people this might not be an issue. A suggestion would be to choose what dishes you would like before hand instead of having every one on the list. All staff in the buffet restaurants and A la carte restaurants was very friendly and professional. There was a very wide verity of food in the buffet restaurants you’ll be guaranteed to find something you like! The hotel is about an hours walk from Rhodes Old Town which I did walk and it was a very nice walk around the coast or you can get a taxi for around €8. We was all inclusive during our stay and was surprised that branded drinks was included as part of the deal, Smirnoff vodka, Gordon’s gin all the main brands you can think of they served, however it was only local beer being served which was actually very nice! The entertainment team in the hotel all deserve a pay rise as they was absolutely fantastic during our stay on a professional level and a friendly level, they constantly working hard morning to night offering a selection of activities and shows in the evening we enjoyed the night out in Faliraki put on by the team it was a great night for a young couple if you enjoy a party night out. We particularly became good friends with Sam, Sheena and Ronnie they always made the efforts to make conversation with us and other guests they made our stay even more enjoyable!😊 The only reason I haven’t given this a 5* is because I’ve stayed in many 5* hotels around the world and it’s not quite on the same level of those, but would highly recommend this hotel to anyone!