Akti Imperial Deluxe Resort & Spa

Mein Partner und ich waren für eine Woche im Akti Imperial und es war eine wunderschöne Woche. Wir waren sehr begeistert vom Hotel, da es sehr neu und modern ist. Die Zimmer sind sehr schön und es ist alles sehr sauber. Wir waren positiv überrascht wieviel das Hotel zu bieten hat(Escape Room, 7D Kino, ein paar Themenrestaurants,...) Außerdem ist das Personal sehr freundlich und man fühlt sich wirklich wohl. Das Essen ist sehr gut und man hat viel Auswahl, es ist für jeden etwas dabei. Das Hotel liegt sehr gut,denn man ist sehr nahe bei Rhodos Stadt und man hat sofort eine Bushaltestelle vor dem Hotel oder man kann ein Taxi für ungefähr 8-9€ nehmen. Ein anderer positiver Aspekt ist, dass man obwohl man auf der Hauptstraße liegt, den Lärm eigentlich gar nicht mitbekommt. Trotzdem gibt es auch ein paar negative Dinge zum Beispiel die Lifte. Oftmals wartet man wirklich sehr lange auf einen Lift, der dann oft sehr voll ist und man sowieso nicht mehr reinpasst. Die Treppen sind eine Alternative jedoch eher wenn auf den ersten Etagen ist. Die Liegen beim Schwimmbereich sind sehr unbequem, jedoch haben sie schon neue Liegen dahin gestellt und ich glaube sie werden die Unbequemen langsam umtauschen. Ein weiterer Kritikpunkt sind die Toiletten in den öffentlichen Bereichen des Hotels. Ich finde, dass es zu wenige Toiletten gibt und die Türen sind sehr durchsichtig was sehr unangenehm ist. Ausserdem kann man die Toiletten nicht ganz schließen und man sieht immer ein kleines Stück in die Toilette die man oftmals nicht mal zuschließen kann. Trotzallem war es eine wunderschöne Woche und ich würde gerne wiederkommen:)

We stayed for 8 nights at the end of July. We are 2 adults and 3 children (age 12,14 & 15). My sister and her husband also stayed the same duration with their 2 year old. Check-in was good.. fairly quick. We were directed to our “2 bedroom suite” on the 8th floor. I was slightly confused as we were given 2 separate key cards. When arriving at our room I discovered why: there was a door (that doesn’t lock) at the end of the corridor... through this there are 2 totally separate doors, each with different room numbers and each entered with different key cards. One room slept 3 people (3 single beds) and the other room, larger slept 2 with a double bed. Now there is no way I would have 3 children share a totally separate hotel room to myself and my husband.... being a family of 5 we usually have a 2 bedroom suite when on holiday... and it has always been one entrance with 2 bedrooms off the living area OR connecting rooms. So basically my husband took the 3 bedded room with the 2 boys and I took the double with my daughter! Not exactly what we had planned!!! The rooms were nice, modern, tea, coffee etc and mini bar. For some reason my husbands room had their mini bar re-stocked daily... yet we didn’t have ours re-stocked at all! I did ring reception one day for more water and someone appeared at the door within 5 minutes with 2 bottles. So if I had wanted the bar re-stocking I could have rang reception each time. The pool area was spotless! The first 5 or 6 days we had no trouble getting sunbeds at around 11am which is how it should be! The last couple of days it seemed the sunbed hoggers had all flown in and starting putting towels out from about 7am!! There was no teenage club as advertised on the website which was disappointing... my 2 year old niece loved going in the kids indoor play area tho which had soft play and lots of activities. She also enjoyed the mini disco every night. The shows overall were pretty good. The food was fantastic! I cannot believe some people have criticised it in any way!!! There is SO much choice at every meal.. and inbetween. Beautiful fresh fish, choice of meats, vegetarian, potatoes, desserts etc.... so much to choose from and all hot and fresh! We never waited long to be seated either.. even being 8 of us.. I thought the restaurant was ran very efficiently. Drinks mainly good.. my husband rated the wine. Big disappointment was the cocktails: not 5 star!!! They were cheap, sweet , pre-made mixes that tasted horrible. If you are going to offer cocktails then please make decent ones!!! The lifts were a pain... and did break down.. which was scary! My 14 year old was so freaked out by the lift shuddering and stopping mid floors for only around 10 seconds... that he spent the rest of the holiday using the stairs up and down to the 8th floor!!! A big fight broke out on our last day at the pool. Over a game of water polo. The very reason to avoid joining in the games. I panicked as my kids were swimming in the pool at the time where the fight was. What I believe was some Israeli guests started on some British families and turned violent. A British man needed medical attention after his leg was gashed open whilst he was protecting his wife and children from a sun bed being thrown at them. The manager and others were in attendance but although this was not the first time these guests had caused trouble... they were not asked to leave. This same group’s children were constantly spitting on the slide in the pool and ignored all requests from the life guard to stop. They also were drunk driving outside the hotel and causing havoc. Needless to say I was pleased we were departing that evening!!! We had spent the week trying to request a late check out. We were told to come back the night before departure which we did to be told they were fully booked! Rather annoying.. but were told we could book a room for an hour which would be clean and have towels so we did that. When we went to get our room it was filthy: dirty, used towels all over the floor... hair (of all kinds) in the shower and plug hole! I returned to reception who said there should have been clean towels for us... but when having a complimentary room.. the room will not be clean and we should expect hair, dirt and rubbish all over it. The customer services manager was lovely and did sort us out a lovely clean room as I was not impressed at all. In summary: the hotel is HUGE so they are as close to 5 stars as they can be due to the huge capacity of the place. They all work hard, the place is spotless (no ants or wasps in sight!) The rooms are good and Rhodes is beautiful. Would I go back? Yes probably, if the price was right!

We have just arrived home from our 12 day stay here. I don’t actually know where to start. I was very apprehensive after reading some of the reviews on here, but upon our arrival I can honestly say I have no idea what is wrong with some people. We was met at the door by Katerina who welcomed us and took care of all our luggage. The reception staff were all lovely and a great help through our entire stay. The dining staff were always helpful ( I can’t remember all the names) but 2 in particular on the door every night were fab! Nothing was to much for any of them, some of my family including myself became poorly for 2 days and they made sure we had food and water in our rooms. The maids and the mini bar man were lovely, you only had to ask and he would leave you whatever amount of water you asked for. The hotel is immaculate, the food was great, more than enough even for the fussy eaters. Yes it was repetitive, but that’s always with all inclusive. Pools were beautiful as was the beach. Rhodes old town is a must to visit. The staff were happy and spoke to us with a smile especially to our baby, even the supermarket ladies were great. Now the animation team, they are an absolute credit to this hotel, Ana, Sam, Sheena and Ellen to name some. They go above and beyond and put on some amazing shows night after night, and still there poolside the next day doing activities. Please ignore the bad reviews, this hotel is great. I do have a few minor pointers but these are my own personal opinion and not in any way a bad reflection. • The lifeguard is amazing, yes she’s strict but she looks after a big space herself and does such a great job. I think there should be at least another lifeguard if not 2 more for the amount of pool areas. • The lifts are slow and you can wait a while, more so when children are pressing every single button when they leave it. But this isn’t the hotels fault, children should be being watched by their responsible adult. • If you’re travelling in a larger group and want to get taxis to places, be prepared to pay. 11 euros per taxi (Holds 4 people) to Rhodes old town, 27 euros to the water park (holds 4 people) 25 euros to Faliraki beach if you want a sandy beach. I think that’s all. I could keep taking about this hotel, if you’re going there enjoy it, it’s a beautiful place to stay!

We are currently on our last day at the Akti Imperial. I like to give very honest reviews so people know about the good and the bad. Right get the bad out of the way first. The toilets near the quite pool need locks on the doors. In my opinion this is a major safety issue for females especially as the men's toilet are so close. The hotels website says there is a teen club. This is questionable. I asked a member of the entertainment staff who do a great job and it was just them having a few younger group activities and some of the older teens going to Flairaki. Don't advertise something that does not happen. Now the good. The hotel is lovely and modern but beware that there is not much else around it. An 8 euro trip via the taxi rank gets you into Rhodes. The beach access under the road is great but water shoes are a must for the pebbles. The beach bar is an added bonus. Any water sports advertising on the website are an extra charge. The waiting staff are all excellent, the service is top notch. Well done Asta and Dymtro in the main restaurant so hard working. The branded drinks are very good but beware the cocktails are hit or miss depending on who makes them. I do understand the paper cups around the pools as you would not want your child to cut their feet on glass. I loved that there has never been a problem getting sunbeds. They are plentiful although the odd one had been uncomfortable due to the fabric sagging. You need pegs for the towels as it's very windy. The rooms for 3 are tight but you are hardly in them so not much of an issue. And if you have read that the shower floods the floor just tilt the rain shower head towards the wall slightly and this eases the issue. The cleaning of the rooms is fine but the maids do not read the lights for access. They do have the standard grey dust problem from the Aircon. I watched the maid clean all of the surfaces and when we returned later the dust was back. The food is of a high standard but is repetitive but considering the varied nationalities staying in the resort they have an excellent choice, probably the best all-inclusive I have stayed at. The hotel has hand sanitizer in all restaurants that people should use. All in all a great hotel but the minor issues loses a star.

Great location, clean and efficiently run hotel, pleasant professional and helpful staff, well equipped rooms , great pools and entertainment team. Availability and quality of food was great. Onsite shops for those holiday necessities